100% Money Back Guarantee
Our mission is to satisfy our customer’s need by providing amazing meaningful artworks that colorize their life. We always want to make sure that you receive the best experience; therefore, we offer 100% money back guarantee that assures your satisfaction. We will offer a 100% refund if the artwork is not as wanted, gets lost or arrives damaged.
Lost Painting
In case, your artwork gets lost during the shipping time. We will either provide a free replaced artwork. Or refund the full amount.
Frame Damage
We always pay best attention to package artworks safely to advoid any unwanted damage. However, If the frame is damaged when the artwork arrives, PortraitDraw will refund the value of the frame.
Artwork Damage
If the canvas/paper is damaged when it arrives. A 100% refund or replaced item will be available. Please contact us and send us some photo proofs within 7 days of delivery.
100% satisfaction guarantee
To assure your satisfaction, before shipping the artwork, we will provide detailed photos/ videos of the artwork. If you dont like it you can request modification. Or you can even request a full refund if modification doesn’t work eventually.
