Frequently Asked Questions | Photo to Painting | Custom Pencil Drawing

–          Prices are listed our prices in the “ Price and Timing” session, you can check it out to see and place an order. However, if you send us the pictures directly before ordering we may give you a better price depending on the complexity of the pictures!

–         Normally, it should take us around 1 week to complete a drawing. And 2 weeks for oil painting. However, it may be faster or slower depending on the number of orders we have. You can let us know if you need to make it faster!

We offer economical shipping to almost every country in the world, normally, it takes around 10-15 days for the item to arrive!

You can consider your reference and budget before making a decision. Oil painting is much more expensive compared to pencil portrait drawing. Normally, people prefer colored pencil drawings over charcoal pencil drawings. However, each has its own beauty.

Sure, that’s what we are here for! So just let me know your idea by sending a message!

All of our drawings/ paintings are made by hand, 100% hand-drawn.

• We provided a lot of drawing videos on our home page and Youtube channel, you can check them out! Also, we usually provide some progress pictures while drawing.

A drawing portrait/ oil painting can be a meaningful gift to your
friends, loved ones, and family members,…It can also be a great wedding gift, birthday
gift, and anniversary gift!

It can be hung in your rooms beautifully. The special value is
that it is 100% hand-drawn.

• You can pay by PayPal or Debit/Credit card!
• You can either order directly from our website or you can send us a message and we will send you a custom invoice through email so that you can make a payment easily.

Normally, we recommend that you pay upfront. In case you do not want to do that, we suggest doing an upfront deposit and paying the rest after we complete the drawing!

Yes, it works this way as well! In case you don’t need it to be shipped. We can take high-resolution photos of the hand drawing and send them to you.

Yes, we do provide timelapse videos for an additional fee. Contact us if you need a timelapse video!

Yes, our buyers often require us to do so. Feel free to let us know your idea. We will get back to you as soon as possible.

Yes, feel free to let us know. If it is possible, we will surely help!

Yes, framing options are available for your artwork. You can decide if you need a frame before we ship it.

We package the drawing very safely. There is almost no chance that it gets damaged.

Yes, we do.

Feel free to contact us directly to discuss this. We are always available to chat with you! 

Feel free to contact us directly to discuss this. We are always available to chat with you! 

If you do not know how to place an order on the website, you can chat with us directly to let us know your photo and requirements. We will send you a quote and guide you to make payment easily!

There are several ways that you can contact us:

1. Click the chat button on the right corner. You can choose Whatsapp or Messenger.
2. Go to our Facebook page and send a message: https://www.facebook.com/portraitdrawdotcom 
3. Our Instagram page: @portraitdrawdotcom
4. Please send us an email: support@portraitdraw.com